GENERAL PRINT INFORMATION, SHIPPING & PAYMENT

Question How much time will take for my order to be delivered?
Answer

Orders are dispatched within 3 business days. Expect delivery within 5 to 21 days, depending on your country's delivery service speed, typically around one or two weeks.

Question What kind of paper do you use for your art prints?
Answer

Posters are giclée-printed on thick, matte, acid-free, museum-quality Canson® Infinity Rag Photographique Duo paper (220g/m2).

Question Is my payment information safe with you?
Answer

We use a secure connection to our payment gateway Mollie to manage payments. Mollie is a payment platform for online stores. They act as an intermediary, ensuring that money safely transfers from your bank account to our store. We never get to see any credit card or payment details.

Question Do you have any framing options available?
Answer

Unfortunately, due to poster size, framing options aren't available to prevent breakage during delivery.

Question I would like a custom size print, or a borderless print. Is that possible?
Answer

Posters are designed in A3 and A2 size. For other size, email hello@synthprint.com to discuss options.

Question Damaged Delivery? No Problem!
Answer

Occasionally, posters may arrive damaged. Don't worry; you'll receive a replacement.

Question Can you create artwork featuring the 'X' synthesizer/drum machine?
Answer

Thank you for your suggestion! We're always open to new ideas. Feel free to email us at hello@synthprint.com, and we'll explore the possibilities.